VoidVault / Privacy
Privacy policy
What we store, what stays on your device, and how to contact us.
Last updated
What VoidVault stores
When you create an optional sync account, VoidVault stores your email address, username, securely hashed account password, authentication session records, support tickets you submit, and your encrypted vault blob.
What VoidVault does not need
Your vault master password is not sent to the VoidVault server. Password entries are encrypted by the desktop app or decrypted locally by your browser. Server administrators should see ciphertext, not the contents of a properly encrypted vault.
Florida data safeguards
Where applicable, Florida Statutes § 501.171(2) and (8) require covered entities and service providers to take reasonable measures to secure electronic personal information and to dispose of customer records containing personal information securely when those records are no longer retained. The statute defines which information and entities are covered, including exclusions for certain protected or unusable information.
Florida breach notifications
For breaches covered by Florida Statutes § 501.171(3), (4), and (10), affected Florida individuals generally must be notified without unreasonable delay and within 30 days after a breach is determined or there is reason to believe one occurred, subject to statutory exceptions and authorized delays. A breach affecting 500 or more Florida individuals also requires notice to the Department of Legal Affairs. This section does not create a private cause of action.
Operational information
The service may retain security logs, rate-limit records, application version, device description, and crash details submitted through support. Avoid including secrets in reports.
Deletion and contact
To request account deletion, report suspected data misuse, or ask a privacy question, contact [email protected]. Do not include master passwords, account passwords, or decrypted vault contents in your message. Backups may retain encrypted records for a limited operational period.
Security limits
No service can guarantee absolute security. Use a unique account password and a strong, separately protected master password.
Florida references summarize laws where applicable; they are not a security certification or a guarantee against misuse. Other laws may also apply. These references do not restrict rights or remedies available under applicable law.